AIRTEL CUG Indian Railways Complaints - Wrong Unbilled amount Message
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AIRTEL CUG Indian Railways
Posted: 2008-11-14 by Kamlesh Shukla Send email
Wrong Unbilled amount Message
I have been provided with AIRTEL No 9003141753 (Post Paid CUG-Indian Railways) by Railway as I am posted as Chief Materials Manager at Integral Coach Factory/Chennai.
I have registered with Customer Service of AIRTEL to send me message regarding unbilled amount on daily basis.I have receved following message during last three days.
Approximate unbilled usage as on Amount
11-11-08 00 Hrs Rs.6.08
12-11-08 00 Hrs Rs 345.16
13-111-08 00 hrs Rs.477.32
I am not using the mobile beyond our CUG to the extent the unbilled amount is being messaged to me.I could not get satisfactory reply from customer care of AIRTEL (COMPLAINT NO. 802654462) and the person kept on repeating that necessary correction in the bill can be done only at the time of final generation of bill.
I could not get satisfactory reply and the high unimaginable amount being messaged to me is highly UNREALISTIC.
You are requested to do the needfull for correction of UNBILLED AMOUNT being sent to me at the begining itself as it will be too late to rectify the same at the time of final bill as financial DAMAGE would have taken place by that time.
I hope my grievances will be redressed and I will not be put to financial loss.
Thanking you
Kamlesh Shukla
Comments
739 days ago by Paras Chaudhary [send email]
I have been provided with AIRTEL No 9001198310(Post Paid CUG-Indian Railways) by Railway as I am posted as office supdt/elect at DRM office North western railway, Jodhpur.
1. You are requested please give me what is the pulse rate and rate per pulse for out going calls on following
a. bsnl basic phone
b. bsnl and other mobile i.e. airtel, idea, relience, bsnl
I hope my grievances will be redressed and I will not be put to financial loss.
Thanking you
paras chaudhary
539 days ago by A.N.MURTI [send email]
I AM RLY EMPLOYEE AND WANTED TO KNOW DAILY CUG MOBILE BILL MY MOBILE NO IS 09771482768
537 days ago by ASHOK P GIRI [send email]
is it so difficult to know your cug bill on a web site of airtel
536 days ago by A.N.MURTI [send email]
I HAD BEEN PROVIDED WITH RAILWAY CUG PHONE PLEASE LET ME KNOW THE PROCUDER FOR DAILY BILLING SYSTEM
395 days ago by V.PERUMAL [send email]
I have been provided with airtel Railway CUG 9003160296.In my monthly bill 99/=Rs additionally added as a special rent.I already complaint twice to customercare to disconect any additional package addaedwith my cell phone service.But till date that was carried out by your representatives.So. please do needful to reduce the additional rental from my cell phone bill through disconect additional service.
Thankig you
Perumal
380 days ago by S. C. Barik [send email]
I am Rly Employee I want my CUG Mobile Bil in mob. no. 9096078053 & my email address.
325 days ago by SUNIL KR. SHARMA [send email]
I am sr. section officer in accounts at jalandhar city and railway has given me cug no. 9779230161 but i dont know the detail of tariff circle zone free calls etc.before i come under finanicial loss pl. tell me all this. SUNIL KR, '. SHARMA SR. SECTION OFFICER TRAFFIC ACCOUNTS JALANDHAR CITY
292 days ago by Airtel_presence [send email]
Dear Customer,
Trust your concern has been resolved. If you're still facing the issue, please get in touch with us at airtelpresence@airtel.in.
Regards,
Rakesh Kumar
Airtel Customer Service (NET)
Bharti Airtel LTD
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